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Last updated: April 19, 2024

Terms and Conditions


Hi there, we are TransforML Platforms Inc. (“TransforML”, “we”,“us”, or “our”), the creators of Decision+, which is a software platform that helps companies like yours make better decisions and automate processes, amongst other things (“Decision+”, the “Platform”, or the “Service”).


2.1 Application of the Terms. These terms of use (“Terms”) form a legally binding agreement which govern your access to and use of the Platform, which includes all software that we make that is related to the Platform, including but not limited to our web application, mobile application, other apps, APIs, widgets, connectors, any data pre-loaded by TransforML, any and all app updates, any new features that augment or enhance the Platform (including the release of new versions, new modules, tools and resources). Our Privacy Policy, any other applicable documents or policies, any applicable acceptable use policy, are also incorporated into these Terms by reference.


In these Terms, there are provisions which limit our liability and impose obligations on you. Please do take some time to read these Terms carefully, along with any other policies incorporated by reference before using the Platform. Please do not hesitate to contact us if you have any questions.


We will grant you a limited, non-exclusive, non-transferable and revocable license to access and use the Platform, but only if you agree to these Terms. If you are not eligible to be a User (defined below) or do not agree to these Terms, please do not use the Platform.


2.2 Modifying & reviewing the Terms. TransforML reserves the right to change or modify any of the Terms, at any time and in its sole discretion. We will always notify you if our Terms change, and our Terms will always show the “last updated” date at the top. Any revisions of the Terms will be effective immediately upon posting the revisions on our Platform. As you are bound by these Terms each time you use the Platform, you are responsible for periodically reviewing any amendments or modifications of these Terms and you are deemed to have accepted and agreed to such amendments or modifications by accessing and using the Platform after such amendments have been posted. If you do not agree with the amendments, you must immediately stop accessing and using the Platform and terminate your Account, pursuant to these Terms.


2.3 Enterprise Level Agreement. As a reminder, if you, the organization you work for, or the organization who has granted you use and access to the Platform is also party to a software licensing or other commercial agreement with TransforML Platforms Inc. (“Enterprise Level Agreement”), then your access and use of the Platform is also subject to that Enterprise Level Agreement. In the event that there is any conflict between these Terms and the applicable Enterprise Level Agreement, the terms of the Enterprise Level Agreement shall govern.


3.1 Who can be a User. You can be a user (“User”) only if you are (i) over 18 years old or of the age of majority in your jurisdiction; (ii) if you can legally form a binding contract with us; (iii) if you have been granted permission by an organization who is party to an Enterprise Level Agreement or you have been granted permission directly by TransforML Platforms Inc.; and (iv) only if you agree to comply with these Terms and all applicable laws. You represent and warrant that you fulfill all the foregoing requirements to be a User.


3.2 Creating an Account. In order to be a User, you must also create a Platform account (“Account”). When you create an Account, you agree to provide accurate information for both yourself and your organization, including but not limited to your name, your organization’s name, e-mail address, physical mailing address, phone number, etc. You also must ensure that you and your organization’s information within the Platform is always accurate and up-to-date.


3.3 Account Approval. After you create an Account, your Account is approved in our sole and absolute discretion and such approval may be withdrawn at any time in our sole and absolute discretion with or without notification. You acknowledge that Account approval may be subject to certain identity verification and other authorization on an as-needed basis. You understand that we may require you to provide us or our third-party service providers copies of your government documents or other sensitive identifying information.


3.4 User Obligations. All Users must agree to:

  1. Always use a valid email address;

  2. Keep all passwords safe and not share their password with anyone else.

  3. Use the Platform in accordance with your organization’s IT security best practices;

  4. Logging out of the Platform when it is not in use;

  5. Not leave their computer where the Platform can be accessed unattended;

  6. Accept all risks of unauthorized access to their Account information or any other information provided to TransforML;

  7. Take appropriate precautions when using the Platform in a public space;

  8. Be responsible for all activity linked to their User Account, regardless of whether you authorized that activity;

  9. Not share their Account with anyone else;

  10. Not transfer their Account to anyone else;

  11. Not impersonate any person or entity when creating an Account; and

  12. Inform their organization, the organization that granted them access and TransforML immediately upon any unauthorized access of their User Account or login credentials, or any other breach of security


4.1 License. Upon establishing a User Account with us and agreeing to the Terms, we hereby grant you a worldwide, non-transferable, non-exclusive, and non-sublicensable right to access the Platform in accordance with these Terms, but reserve the right to revoke said license and your access to the Platform without cause or justification.


4.2 Modification of the Platform. We may modify the Platform at any time without any notice and in our sole discretion. We may block or prevent your access to and use of all or any portion of the Platform without any notice and in our sole discretion. Where practical to do so, we will take reasonable measures to inform you if the Platform, or components thereof are being discontinued.


4.3 Platform Maintenance and Technology Limitations. We will make reasonable efforts to keep the Platform operational but technical difficulties and/or ongoing maintenance may result in temporary interruptions to the Platform. We do not guarantee the absence of interruptions nor shall you hold us liable for any damage such interruptions may cause. We reserve the right, at any time, to modify, suspend, or discontinue the Platform at any time, with or without notice. You also agree to cooperate with TransforML’s reasonable investigation of outages, security issues, and any suspected breach of these Terms.


4.4 Fair Use. TransforML is committed to providing best-in-class service and value to all users and customers of the Platform. To this end, TransforML retains the right to impose limits on your usage of the Platform if we reasonably believe that your usage, including, but not limited to, data processed, or analyses/reports generated is not consistent with normal, fair and reasonable use of the Platform. These limits may change from time to time, in TransforML’s sole discretion, and may be based on certain factors, either in the aggregate or on a per-feature basis. Where possible, we will use best efforts to give you written notice before taking any action to allow a reasonable period for you to modify your use or to transition to another service provider. In any case, we reserve the right to (i) restrict or throttle your access; or (ii) revoke your Account access.


4.5 Fees. Licenses to access and use the Platform via a User Account are issued and paid for pursuant to an Enterprise Level. You agree that access to the Platform constitutes good and valuable consideration in exchange for you agreeing to these Terms, and other documents or policies that may be incorporated by reference.


4.6 Prohibitions on Information Entered. Throughout your use of the Platform, you will be prompted to enter various information including but not limited to, computer code, data and other information into various areas (“Interactive Areas”). You are solely responsible for your use of such Interactive Areas. While using the Interactive Areas, you expressly agree not to post, upload to, transmit, distribute, store, create or otherwise publish any of the following:

  1. Content that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable;

  2. Content that would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party or that would otherwise create liability or violate any local, provincial national or international law;

  3. Content that may infringe any patent, trademark, trade secret, copyright or other intellectual property or proprietary right of any party;

  4. Content that does not breach any third party’s privacy or personal information rights;

  5. Unsolicited promotions, political campaigning, advertising or solicitations;

  6. Private information of any third party, including, without limitation, addresses, phone numbers, email addresses, credit card numbers, health information, unless expressly permitted by such third party;

  7. Viruses, corrupted data or other harmful, disruptive or destructive files;

  8. Content used to probe, scan or test the vulnerability of the Platform, our servers, or service providers or our network;

  9. Content that facilitates hacking or unauthorized access to or use of the Platform;

  10. Content that interferes with service to any user, system or network by using flooding techniques, overloading a system or a network, staging or broadcasting an attack or any other means resulting in a crash of a host either deliberately or by negligence;

  11. Content that is unrelated to the topic of the Interactive Areas in which such content is posted.


5.1 No High Risk Use. The Platform is not fault-tolerant and is not guaranteed to be error free or to operate uninterrupted.  You do not have the right to use the Platform in any application or situation where the Platform’s failure could lead to death or serious bodily injury of any person, or to severe physical or environmental damage (“High Risk Use”).  Examples of High Risk Use include, but are not limited to: life support systems, implantable medical equipment, diagnosis of diseases or other conditions, or in the cure, mitigation, treatment or prevention of disease/conditions, clinical/medical decision making, motor vehicles, or weaponry systems. You agree to indemnify and hold harmless TransforML from any third-party claim arising out of the use of the Platform in connection with any High Risk Use.


5.2 Prohibited Use. You may not use the Platform or any networks, services, data sources or third-party software it is connected:

  1. in a way prohibited by law, regulation, governmental order or decree;

  2. to violate the rights of others;

  3. in a way that violates these Terms or encourages or purports to authorize anyone else to violate these Terms;

  4. in a way that could harm the Platform or impair anyone’s use of it.

  5. in a way that could harm a connected data source or host of that data source;

  6. in a way that could harm third-party software that is integrated with the Platform or anyone else’s use of that third-party software;

  7. with any unauthorized operating system;

  8. to attempt to probe, scan or test the vulnerability of the Platform, TransforML server or network or breach, circumvent or disable any security or authentication measures;

  9. make the Platform available over a network other than a network approved by TransforML where it could be used by others to circumvent requirements, procedures, policies or regulations of networks connected to the Platform;

  10. to store or transmit worms, time bombs, trojan horses, and other harmful or malicious code, files, scripts, agents or programs;

  11. attempt to gain unauthorized access to the Platform or its related systems or networks, data or data of any other customers of TransforML;

  12. to mine cryptocurrencies, including but not limited to BitCoin, Etherium, LiteCoin and others;

  13. exploit the images of children;

  14. artificially generate traffic or page links to a website or any other purpose not intended; or

  15. in a manner which sends a volume of requests to the system which overloads or negatively impacts the ordinary operation of the Platform and associated system.


5.3 No Reverse Engineering. You must not reverse engineer, decompile, decode, decrypt, disassemble or otherwise derive any source code from the Platform.


5.4 Technical Limitations. You must comply with any technical limitations in the Platforms in which you are only allowed to use the Platform as it is intended to be used. You may not work around the technical limitations using any method whatsoever.


5.5 Suspension or Termination. If, in TransforML’s sole and absolute discretion, you abuse the Platform or any of your privileges, if you fail to comply with these Terms, if TransforML has reasonable belief, in its sole and absolute discretion that your User Account has been compromised or used to commit fraud or crimes, or your use of the Platform represents a direct or indirect threat to TransforML’s network function or integrity or anyone else’s use of the Platform, TransforML may, in its sole and absolute discretion, suspend or terminate your User Account with or without notification and take any appropriate administrative and/or legal action.


5.6 Import and Export Restrictions. You are responsible for complying with any applicable import or export restrictions in your jurisdiction with respect to data sharing and data consumption.


6.1 Platform License Grant. We grant you a limited, personal, non-exclusive and non-transferable and non-sublicensable right and license to access and use the Platform. Unless otherwise specified in writing, you may not resell, lease or provide it in any other way to anyone else.


6.2 Reservation of Rights in the Platform. Except as noted above, you are not conveyed any right or license by implication, estoppel or otherwise in or under any patent, trademark, copyright or proprietary right of TransforML or any third party. The Platform, including, without limitation, the content, metadata, design, organization, methods, compilation, look and feel, the source, object, code and software (with the exception of licensed open-source components) and all other protectable intellectual property available through and comprising the Platform (the “Platform IP”) are the property of TransforML and are protected by copyright, trademark and other intellectual property laws of Canada, the United States and foreign countries. TransforML’s rights in such Platform IP are expressly reserved. All improvements and modifications to the Platform, including feedback and feature requests from you and other derivative works created by TransforML shall be deemed to be Platform IP. You further agree that you will not:

  1. copy, reproduce, sell, publish, distribute, share, display, sublicense, retransmit or otherwise provide access to the Platform IP to anyone, unless with TransforML’s written consent or expressly authorized by these Terms.

  2. modify, alter or create any derivate works of the Platform IP;

  3. remove, alter, or obscure any copyright, trademark or other proprietary rights notice on or in the Platform.


6.3 Trademarks. The TransforML and Platform logos and all other product and service names, slogans or logos displayed on TransforML’s Website or the Platform are registered and/or common law trademarks of TransforML, and may not be copied, imitated or used, in whole or in part, without the prior written permission by TransforML. In addition, the look and feel of the Platform, including all icons, user interface and user experience elements, custom graphics and scripts may not be imitated, used or copied in whole or in part, without the prior written permission by TransforML.


6.4 If Intellectual Property Rights Violated. Any violation of TransforML’s intellectual property rights may result in a copyright, trademark or other intellectual property right infringement that may subject you to civil and/or criminal penalties.


If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible on the Platform, please notify us at While we take no responsibility for any User who breaches your copyright or any other intellectual property rights, we may, in our sole discretion and without liability, undertake to attempt to contact the infringer on your behalf and/or cancel the infringer’s account.


6.5 Linked Sites. Whether or not we are affiliated with sites or third-party vendors that may be linked from the Platform, we are not responsible for their content (the “Linked Sites”). The Linked Sites are for your convenience only and you access them at your own risk. Links found on the Platform are not an endorsement and we do not represent or warrant the accuracy or truth of the contents of information found on said websites.


7.1 Disclaimer.

  1. Other than as set out in these Terms, the Platform is provided to you on an “as-is” and “as available” basis without warranties from TransforML of any kind, either express or implied. TransforML expressly disclaims all representations or warranties, express or implied, including, without limitation, any representations or warranties of merchantability, fitness for a particular purpose, title and non-infringement.

  2. If any applicable authority holds any portion of this section to be unenforceable, then TransforML’s liability and responsibility will be limited to the extent permitted by law.

  3. While TransforML strives to provide an error-free and uninterrupted Platform, it does not guarantee the absence of interruptions and you shall not hold TransforML liable for any damage caused by any such interruptions.


7.2 Limitation of Liability.

  1. Except as otherwise provided in this section, to the extent permitted by applicable law, and save and except gross negligence and wilful misconduct of TransforML, the liability of TransforML to you or your organization arising under this agreement is limited to direct damages up to the amount you or your organization paid for access to the Platform for the past four months.

  2. TransforML shall have absolutely no liability in the case of free products, beta products, pre-release products or any products or services provided free of charge.

  3. Notwithstanding the foregoing in no event shall TransforML, its representatives, affiliates or representatives of affiliates be liable in any manner whatsoever for any damages of any kind arising out of:

  1. Your breach of any of these Terms;

  2. Any condition caused by events beyond TransforML’s control that may cause the Platform to be disrupted or otherwise;

  3. Any printing, human, typographical or other errors or ambiguities in or involving any online or printed materials associated with the Platform;

  4. Any unauthorized access to or your use of your or your organization’s infrastructure


7.3 Special Damages: In no event shall TransforML be liable to you for any special, incidental, indirect, punitive, exemplary or consequential damages, whether foreseeable or unforeseeable, which may arise out of or in connection with these Terms, regardless of whether you have been apprised of the possibility or likelihood of such damages occurring, or whether claims are based or remedies are sought in contract or tort or otherwise.


7.4 Dissatisfaction with the Platform: If you are dissatisfied with the Platform or have any other dispute or claim with or against us, our affiliates, officers, directors, shareholders, employees, contractors, agents, suppliers or licensors, then your sole and exclusive remedy is to discontinue accessing and using the Platform.

7.5 Reasonable: You agree and acknowledge that access to the Platform (and if applicable, fees paid by you or your organization), reflects the allocation of risk set forth in these Terms and that we would not enter grant access to the Platform without these restrictions and limitations on our liability.


You agree to defend, indemnify, and to hold harmless TransforML, its Representatives, Affiliates, each of its Representatives, from any and all liabilities, penalties, claims, causes of action, and demands brought by third parties (including the costs, expenses and legal fees on account thereof) arising, resulting from or relating to:

(i)          your breach of these Terms;

(ii)         your infringement of third-party rights;

(iii)        your infringement of applicable legislation;

(iv)        your breach of a representation or warranty made by you to us, either in these Terms, Privacy Policy or otherwise;

(v)         Any claim for damages suffered by an enterprise or organization that gave you Platform access, where such damages were caused by you, whether wholly or in part;


Your agreement to defend, to indemnify, and to hold TransforML harmless applies whether a claim against TransforML arises out of contract or tort (including strict liability), and regardless of the form of action.


“Representative” means an employee, director, officer, agent, contractor, advisor or consultant of one of the parties or of one of the parties’ Affiliates.


“Affiliates” means (i) with regard to a TransforML, any legal entity that TransforML owns, which owns TransforML, or which is under common ownership with TransforML. “Ownership” means, for the purpose of this definition, more than 50% ownership either directly or indirectly.


Your Account shall be terminated by us if the Enterprise Level Agreement between TransforML Platforms Inc. and the organization which granted you access to the Platform is terminated. You may terminate your Account at any time by stopping your use of your Account and informing us that you wish to terminate your Account. You acknowledge that such termination of your Account does not necessarily terminate the license relationship your organization may have with us under an Enterprise Level Agreement and associated obligations thereunder.


All feedback, comment, and suggestions for improvements (“Feedback”) that you provide to us, in any form will immediately become our sole and exclusive property. You hereby irrevocably transfer and assign to us and agree to irrevocably assign and transfer to us all of your right, title, and interest in and to all of your Feedback, including all worldwide patent rights (including patent applications and disclosures), copyright rights, trade secret rights and other intellectual property rights (“Feedback IP Rights”) therein. At our request and expense, you will execute documents and take such further acts as we may reasonably request to assist us in acquiring, perfecting and maintaining Feedback IP Rights and other legal protections for your Feedback. You will not earn or acquire any rights or licenses in our Website, the Platform or their contents or in any of the Feedback IP Rights on account of these Terms or performance under these Terms.


11.1 Notice Methods. We may provide notices to you in the following ways:

  1. By email to the email address as specified in your account settings;

  2. By posting a notice on our Platform in an area suitable for notices. It is your responsibility to review our Platform for notices;

  3. By calling the telephone number specified in your account settings; and

  4. By mail to the address specified in your account settings.


11.2 Content of Notices. We may send you email information regarding issues such as your account status, system messages, mandatory updates, notices related to privacy or security, etc. (“Administrative Messages”).


For other messages and information relating to the Platform, other than Administrative Messages, you will only receive these messages if you expressly opt-in to consent to receive these other types of information from us. In addition, at any point in time after you opt-in, you will have the opportunity to opt-out of receiving such messages.


11.3 Communications with Us. You agree that you will not employ misleading email addresses or falsify information in any part of any communication with us.


12.1 Electronic Contracting. Your affirmative act of accepting our Terms constitutes your electronic signature to these Terms and your consent to enter into agreements with us electronically.


12.2 Complying with laws. Your use of the Platform is subject to all applicable local, provincial federal and international laws and regulations.


12.3 Assignment. You may not assign your Account or your license under these Terms unless approved by TransforML in writing.


12.4 Severability. If any part of these Terms is considered invalid for whatever reason, the remaining parts of these Terms will still be considered valid and enforceable.


12.5 Questions and Comments. If you have any questions regarding these Terms or your use of the Platform, please contact us at


12.6 Governing Law. These Terms, all documents and policies incorporated by reference, and your relationship with us shall be governed by, construed and enforced in accordance with the laws of the Province of Ontario, Canada (and any Canadian federal laws applicable therein) as it is applied to agreements entered into and to be performed entirely within such province.


12.7 No construction against drafter. If an ambiguity or question of intent arises with respect to any provision of these Terms, the Terms shall be construed as if drafted jointly by the parties and no presumption or burden of proof will arise favouring or disfavouring either party by virtue of an authorship of any of the provisions of these Terms.


12.8 Waiver of class proceedings and trial by jury. To the extent permitted by law, you hereby waive your right to participate in any class action lawsuits against us, our contractors, employees, shareholders, successors, assigns and directors. To the extent permitted by law, you further waive any right to a trial by jury, should such a right exist, in relation to any legal dispute connected to or in any way arising out of these Terms.


12.9 Waiver. Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.


12.10 Right to seek injunction. You acknowledge and agree that a breach of any of the sections of these Terms may cause serious and irreparable harm to us which could not be compensated adequately by monetary damages, and that we may enforce these Terms by injunction or specific performance upon application to a court of competent jurisdiction without proof of actual damage, and despite those damages may be readily quantifiable. You agree that you will not plead sufficiency of damages as a defence in the proceeding for injunctive relief. The remedies provided by this section are in addition to, and not a substitute for, any other remedies for breach to which we would be entitled.


12.11 Force Majeure. Unless expressly agreed to otherwise and without limiting any other section under these Terns, we will not be liable for any failure or delay in our performance under these Terms due to any cause beyond our reasonable control that could not have been avoided by the exercise of reasonable foresight, including acts of war, acts of God, earthquake, flood, embargo, riot, sabotage, terrorism, labour shortage or dispute, epidemic or pandemic or an act of government.


12.12 Entire Agreement. These Terms, along with any applicable Enterprise Level Agreement, shall constitute the entire agreement between the parties relating to the matters contained herein and shall not be modified except in writing and signed by a duly authorized representative of TransforML Platforms Inc.

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